Get webhook notifications whenever CU Anschutz ISS and CU Denver OIT creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This incident has been resolved.
Apr 29, 16:35 MDT
Monitoring -
ISS has implemented changes to restore these services.
Apr 29, 15:50 MDT
Investigating -
ISS is investigating reports regarding degraded service response for these MyAccount service offerings: Password Reset, Claim Account, Forgot Username
Apr 29, 10:29 MDT
Resolved -
This issue has been resolved.
Apr 28, 17:09 MDT
Monitoring -
ISS identified the problem and impelmented a fix to restore Call Center services. We are currently monitoring the service.
Apr 28, 16:34 MDT
Investigating -
CU-managed Cisco telephony is experiencing degraded service. Users may experience an inability to log into Call Center software. All users continue to be able to make and receive telephone calls.
Apr 28, 11:16 MDT
Resolved -
This incident has been resolved.
Apr 28, 14:12 MDT
Monitoring -
Upon investigation, ISS has determined that only a small subset of users were impacted by this outage. The problem has been identified and we are working towards resolution for the remaining accounts that are still having authentication issues.
Apr 28, 12:47 MDT
Investigating -
ISS is investigating intermittent login/authentication issues that are impacting multiple services.
Apr 28, 11:42 MDT
Resolved -
Power has been restored and this incident has been resolved.
Apr 28, 12:56 MDT
Identified -
ISS has determined that power issues on site are causing the network connectivity problems at the Lowry Medical Plaza Clinic.
Apr 28, 12:41 MDT
Investigating -
ISS is troubleshooting a problem with network communication at the Lowry clinic.
Apr 28, 11:48 MDT
Resolved -
This incident has been resolved.
Apr 23, 14:36 MDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 23, 13:54 MDT
Investigating -
Following resolution of Oracle sign-in issues, CU managed cisco telephony continues to experience degraded service. Users may experience the following: inability to log into call center software, inability to log into voicemail, inability to forward their phone calls, or other user-managed telephone services. All users continue to be able to make telephone calls.
Apr 21, 15:28 MDT
Resolved -
This incident has been resolved.
Apr 23, 14:10 MDT
Monitoring -
Our vendor (Oracle) has made a change to address our intermittent login problems.
Apr 23, 11:39 MDT
Investigating -
We have had reports of login problems when accessing single sign-on applications including VPN, the portal, and other services. ISS is currently investigating. If you encounter the error, please refresh your window and try again.
Apr 23, 07:50 MDT
Resolved -
This incident has been resolved.
Apr 21, 14:27 MDT
Update -
We are continuing to investigate this issue.
Apr 21, 11:42 MDT
Update -
It appears that Jabber services are also impacted.
Apr 21, 09:06 MDT
Investigating -
We have had reports of login problems when accessing single sign-on applications including VPN, the portal, and other services. ISS is currently investigating. If you encounter the error, please refresh your window and try again.
Apr 20, 08:13 MDT