CU Anschutz OIT | CU Denver OIT Status

Room Scheduling System (EMS) Degraded Performance

Identified - We have worked with the vendor to identify a change that should improve performance. This change will be implemented tonight between 10pm-1am. Please note you may experience additional delays in application responsiveness during this time.
Apr 03, 2025 - 16:24 MDT

Investigating - During the EMS cloud migration an issue was identified that results in a delay of the loading of the My Events section of the EMS Web App; we are working with the vendor to resolve this issue as soon as possible. You will be able to create new reservations but may experience webpage delays or an error message when editing reservations.
The workaround is to continue to make the intended change, move past the error message, and review the reservation or booking to verify that the change was saved. If you receive an error message, please take a screenshot of the error message and email it to OIT-SchedulingServices@cuanschutz.edu to create a ticket with the OIT Service Desk.
Apr 02, 2025 - 13:44 MDT

About This Site

Welcome to the CU Anschutz Medical Campus OIT and CU Denver OIT system status page. OIT will provide information about service interruptions here.

Authentication Services Operational

Email Operational

Canvas Operational

Network Services Operational

CU Anschutz Operational

CU Denver Operational

Off-Site Location Operational

Telephone Services Operational

CU Anschutz Operational

CU Denver Operational

Off-Site Location Operational

University Webpages Operational

CU Anschutz Operational

CU Denver Operational

Virtual Private Network (VPN) Operational

Zoom Operational

Other Systems and Services Degraded Performance

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

Unresolved incident: Room Scheduling System (EMS) Degraded Performance.

Apr 2, 2025

Apr 1, 2025

Performance Issues at Off-Campus Clinics

Resolved - This incident has been resolved.
Apr 1, 17:05 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 11:19 MDT

Investigating - We are currently experiencing sporadic performance issues affecting users across multiple locations. Our IT team is actively investigating the cause and working to resolve the problem as quickly as possible.
Mar 31, 10:04 MDT

Network Connectivity issues in CU Building, 8th floor

Resolved - This incident has been resolved.
Apr 1, 11:31 MDT

Investigating - We are currently investigating this issue.
Apr 1, 10:16 MDT

Update - We are continuing to work on a fix for this issue.
Apr 1, 10:16 MDT

Identified - We are currenty investigating network issues in the CU building, 8th floor. We appreciate your patience as we work to resolve these issues.
Apr 1, 10:08 MDT

Mar 31, 2025

Access Issue with Azure Services

Resolved - This incident has been resolved.
Mar 31, 16:45 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 31, 12:24 MDT

Investigating - We are aware of an issue where some users are having trouble accessing content through Azure services due to a security feature in Windows. Our team is working hard to fix this problem as quickly as possible. We apologize for any inconvenience and appreciate your patience. We will provide updates as soon as we have more information.
Mar 31, 12:06 MDT

Affiliate Network Directory Connectivity Issue

Resolved - Users might have encountered errors in accessing resources across our CU Affiliate network. ISS personnel identified a needed rule change and upon implementation, resolved the issue.
Mar 31, 15:30 MDT

Mar 30, 2025

No incidents reported.

Mar 29, 2025

Cherwell login issue

Resolved - This incident has been resolved.
Mar 29, 09:57 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 15:53 MDT

Update - We are continuing to investigate this issue.
Mar 28, 14:30 MDT

Investigating - We are currently investigating an issue logging into the Cherwell webclient and portal. Customers are receiving a message stating they cannot login.
Mar 28, 14:28 MDT

Mar 28, 2025

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Oracle Identity Manager application access issue

Resolved - Between the times of 7:30 and 7:40am MT, users may have experienced issues in attempting to access the Oracle Identity Manager (OIM) application. Service was restored by 7:40am and and incident report will be generated within one business day.
Mar 25, 07:30 MDT

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.