Get webhook notifications whenever CU Anschutz ISS and CU Denver OIT creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
Our Room Scheduler (EMS) service provider has implemented a fix and ISS personnel have verified that the service is functioning normally.
Dec 24, 11:53 MST
Investigating -
Users may experience issues in accessing the Room Scheduler service (EMS). ISS personnel are escalating with our service provider for restoral of normal functioning of service.
Dec 24, 10:53 MST
Resolved -
At noon today, Microsoft issued an updated concerning implementation of a solution for standing Teams Calling issues. As of now, ISS has received no reports of failures in Teams Calling for CU Denver or CU Anschutz campuses. This issue has been resolved.
Dec 22, 12:33 MST
Update -
Microsoft's reported issues have expanded in scope. Teams issues may now be affecting the utilization of chat sessions, calling, and loading of images. ISS continues to monitor Microsoft efforts in this area but most events seem to be self-healing and ISS has yet to experience any persistent user-affecting issues.
Dec 19, 14:08 MST
Identified -
Microsoft has reported a service degradation concerning Teams Calling. ISS is experiencing difficulty in adding new Teams Calling users. ISS has recorded no other issues affecting CU constituents, but current users may see a loss of dialpad access, and issues receiving calls from non-Teams phone service. Please report any issues you may experience directly to the ISS Service Desk. Major Incident 493925.
Dec 19, 10:23 MST
Completed -
The scheduled maintenance has been completed.
Dec 19, 22:00 MST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 18:00 MST
Scheduled -
ISS will be testing our failover capabilities to ensure essential services for university technologies continue to operate in the event of an outage. With this simulation, ISS seeks to confirm redundancy that crucial technology services switch over to a standby system. It is possible that several applications could be impacted during the window.
Dec 19, 16:01 MST
Resolved -
This incident has been resolved.
Dec 19, 10:37 MST
Update -
ISS has restarted services on the affected server. All services at the Barbara Davis Center have been restored.
Dec 19, 10:37 MST
Investigating -
A virtual machine is showing issues in processing SQL work. This is impacting work at the Barbara Davis Center. Major Incident 493914.
Dec 19, 10:13 MST
Resolved -
Services continue to respond normally and ISS personnel continue to monitor and verify appropriate functionality. Incident Report will be generated within 2 business days.
Dec 18, 10:06 MST
Monitoring -
All services are functioning normally. ISS personnel continue to monitor activity and system responsiveness as we further evaluate root cause.
Dec 17, 06:17 MST
Update -
Users may experience sporadic difficulty in accessing some hosted services. ISS personnel continue to investigate to determine root cause.
Dec 17, 05:14 MST
Update -
ISS teams are continuing investigations and working to isolate this issue. An update will be provided when more information becomes available
Dec 17, 00:39 MST
Investigating -
We are currently investigating intermittent outages that have impacted several ISS services. Our teams are actively working to identify the root cause and restore stability.
Dec 16, 23:43 MST
Resolved -
This incident has been resolved.
Dec 17, 13:41 MST
Update -
We are continuing to monitor for any further issues.
Dec 17, 11:02 MST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 17, 11:02 MST
Investigating -
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Dec 17, 09:11 MST