Get webhook notifications whenever CU Anschutz ISS and CU Denver OIT creates an incident, updates an incident, resolves an incident or changes a component status.
Update - ISS has identified the cause of the service disruption.
What service is affected: Network access at various locations on campus
What fix has been applied: Power has been restored and affected hardware has been restarted.
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident: MI 3074256
Jul 05, 2026 - 13:01 MDT
Update - We are continuing to monitor for any further issues.
Jul 05, 2026 - 13:00 MDT
Monitoring - ISS has identified the cause of the service disruption.
What service is affected: Anchutz campus networks in various building have been unavailable.
What fix has been applied: Power has been restored and hardware that was affected has been restarted
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident: MI 3074256
Jul 05, 2026 - 12:56 MDT
Investigating - ISS is aware of and currently investigating a service disruption.
What service is affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.
What is the issue: Power outages causing switches and other hardware to go offline. This is affecting multiple buildings across campus and on-campus users can expect to see sporadic network issues as long as the current power issue persists.
Who is impacted: Users trying to access network resources.
Workarounds (if any): None at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Workarounds (if any): There is a workaround in place
Thank you for your patience while our team works on identifying the root cause. There is a workaround in place and the site is accessible. ISS is still working on a pemanent resolution.
Incident: 3073986
Jul 02, 2026 - 20:32 MDT
Investigating - ISS is aware of and currently investigating a service disruption.
What service is affected: REDCap (Research Electronic Data Capture)
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Motivosity
What is the resolution: Vendor implemented a solution to the application.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073277
Jun 30, 15:22 MDT
Update -
We are continuing to monitor for any further issues.
Jun 30, 13:11 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: Motivosity
What fix has been applied: The vendor (Motivosity) has identified the issue and is working to restore performance.
Workarounds (if any): Not applicable.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073277
Jun 30, 13:09 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: Motivosity staff recognition application
What is the issue: Motivosity is a recognition application used by ISS and Denver OIT and is currently experiencing slowness and other issues from users.
Who is impacted: ISS and Denver OIT
Workarounds (if any): None
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Wired and wireless network access in Student Commons building (AB1) at CU Denver Campus
What is the resolution: Power event impacted wired and wireless network access between 7:10 and 7:16 am local time and all routers and systems are now operational.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Resolved -
ISS has determined that service has been fully restored.
What service was affected: CUMedicine.us website
What is the resolution: Upon a planned update to our Domain Name System (DNS) infrastructure, a legacy DNS configuration caused the CUMedicine.us website to not resolve to campus networks. Once identified, this configuration was removed resulting with address forwarding for CUMedine.us working normally.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Ticket:
Jun 23, 15:01 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: CUMedicine.us website
What fix has been applied: At 10:15am MT, ISS personnel updated a configuration within our Domain Name System (DNS) and website resolution began functioning.
Workarounds (if any): None
ISS will continue to monitor the service for full stability and service restoration.
Ticket: 3071646
Jun 23, 11:03 MDT
Update -
ISS is aware of and currently investigating a service disruption.
What service is affected: CUMedicine.us website
What is the issue: Some users on CU campus networks may experience resolution errors or incomplete loads of the CUMedicine.us website
Who is impacted: On campus networks, including remote clinics
Workarounds (if any): None at this time
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Ticket: 3071646
Jun 23, 09:14 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: CUMedicine.us website
What is the issue: Some users on CU campus networks may experience resolution errors or incomplete loads of the CUMedicine.us website
Who is impacted: On campus networks, including remote clinics
Workarounds (if any): None at this time
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.