Update - A solution has been implemented which has restored access to Panopto videos in Canvas. ISS will continue to monitor the results.
May 09, 2026 - 07:47 MDT
Update - Panopto videos are not displaying in Canvas at this time. As a work around, students and faculty can access Panopto videos directly by going to https://ucdenver.hosted.panopto.com/. Technical staff have identified the problem and are working on implementing a solution. Updates will be provided.
May 09, 2026 - 07:25 MDT
Update - Canvas access has been restored for our users, but the service reliability remains uncertain. Due to recent events, Canvas has had intermittent outages which are at the discretion of the vendor and may occur during a final exam. Faculty and staff may continue to use Canvas, but we strongly advise faculty and students prepare a contingency plan for turning in assignments and final exams in the event Canvas access becomes unavailable again.

Instructure, the company that owns Canvas, has provided an FAQ about the incident, which may not answer all your questions. We will share more information if it becomes available.

As a precaution, all users will be logged out at 9:00 p.m. on Friday, May 8th. If you are logged into Canvas at this time, you will be prompted to log back in.

May 08, 2026 - 10:37 MDT
Monitoring - Canvas access has been restored for our users, but the service reliability remains uncertain. Due to recent events, Canvas has had intermittent outages which are at the discretion of the vendor and may occur during a final exam. Faculty and staff may continue to use Canvas, but we strongly advise faculty and students prepare a contingency plan for turning in assignments and final exams in the event Canvas access becomes unavailable again.

Instructure, the company that owns Canvas, has provided an FAQ about the incident, which may not answer all your questions. We will share more information if it becomes available.

As a precaution, all users will be logged out at 9:00 p.m. on Friday, May 8th. If you are logged into Canvas at this time, you will be prompted to log back in.

May 08, 2026 - 10:30 MDT
Update - CU is working with the vendor to investigate and resolve the issue. CU does not control the platform and cannot provide a timeline for resolution. This incident is impacting Canvas instances globally and is part of the larger data breach reported on Monday. We will continue to monitor the situation and will provide updates when new information is available. Ticket 3062988.
May 07, 2026 - 15:55 MDT
Investigating - Canvas is experiencing a global outage and all users are unable to access Canvas. Updates will be provided once they are available.
May 07, 2026 - 14:19 MDT

About This Site

Welcome to the CU Anschutz ISS and CU Denver OIT system status page. ISS will provide information about service interruptions here.

Authentication Services Operational
Email Operational
Canvas Operational
Network Services Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
Telephone Services Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
University Webpages Operational
CU Anschutz Operational
CU Denver Operational
Virtual Private Network (VPN) Operational
Zoom Operational
Other Systems and Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 10, 2026

No incidents reported today.

May 9, 2026

Unresolved incident: Canvas Service Outage.

May 8, 2026
Resolved - Call Center phone management services remain stable, and ISS personnel have not received any reports of new issues during the monitoring period. This incident has been resolved.
May 8, 16:14 MDT
Monitoring - A fix has been implemented and Call Center phone management services are now available. ISS personnel are monitoring the results.
May 8, 09:36 MDT
Investigating - Call Center phone management services may be unavailable for some users. Incoming calls to call centers are not impacted. ISS technical staff are currently investigating. Ticket 3062824.
May 7, 10:03 MDT
May 7, 2026
Resolved - ISS monitoring systems identified degraded performance for some university websites and ISS personnel received reports of delays in website responsiveness from some users. ISS personnel contacted the vendor and were notified once a fix was implemented. Incident occurred from 3:41 pm - 3:56 pm. Ticket 3063123.
May 7, 13:30 MDT
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 16:35 MDT
Monitoring - ISS has implemented changes to restore these services.
Apr 29, 15:50 MDT
Investigating - ISS is investigating reports regarding degraded service response for these MyAccount service offerings: Password Reset, Claim Account, Forgot Username
Apr 29, 10:29 MDT
Apr 28, 2026
Resolved - This issue has been resolved.
Apr 28, 17:09 MDT
Monitoring - ISS identified the problem and impelmented a fix to restore Call Center services. We are currently monitoring the service.
Apr 28, 16:34 MDT
Investigating - CU-managed Cisco telephony is experiencing degraded service. Users may experience an inability to log into Call Center software.
All users continue to be able to make and receive telephone calls.

Apr 28, 11:16 MDT
Resolved - This incident has been resolved.
Apr 28, 16:25 MDT
Monitoring - Power has been restored to the clinic and network services have been restored. ISS is actively monitoring this service.
Apr 28, 14:23 MDT
Investigating - ISS is investigating a network outage at the Fort Logan ARTS Clinic
Apr 28, 14:15 MDT
Resolved - This incident has been resolved.
Apr 28, 14:12 MDT
Monitoring - Upon investigation, ISS has determined that only a small subset of users were impacted by this outage. The problem has been identified and we are working towards resolution for the remaining accounts that are still having authentication issues.
Apr 28, 12:47 MDT
Investigating - ISS is investigating intermittent login/authentication issues that are impacting multiple services.
Apr 28, 11:42 MDT
Resolved - Power has been restored and this incident has been resolved.
Apr 28, 12:56 MDT
Identified - ISS has determined that power issues on site are causing the network connectivity problems at the Lowry Medical Plaza Clinic.
Apr 28, 12:41 MDT
Investigating - ISS is troubleshooting a problem with network communication at the Lowry clinic.
Apr 28, 11:48 MDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.