All Systems Operational

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Welcome to the CU Anschutz Medical Campus OIT and CU Denver OIT system status page. OIT will provide information about service interruptions here.

Authentication Services ? Operational
Email ? Operational
Canvas ? Operational
Network Services ? Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
Telephone Services ? Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
University Webpages ? Operational
CU Anschutz Operational
CU Denver Operational
Virtual Private Network (VPN) ? Operational
Zoom ? Operational
Other Systems and Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
TEST Status Message - No Current Outage
Resolved - This incident has been resolved.
Oct 24, 08:16 MDT
Investigating - This is a test status message to confirm integration with Sitefinity. There is no current outage.
Oct 23, 12:09 MDT
Oct 23, 2025
Oct 22, 2025

No incidents reported.

Oct 21, 2025
Room Sign schedulers for the EMS system are not functioning.Ticket 481198
Resolved - EMS room sign schedule panels are working normally. ISS personnel continue to work with the EMS vendor for details on root cause and resolution. Ticket number: 481198.
Oct 21, 08:17 MDT
Monitoring - EMS room sign schedule panels are working normally and continue to be monitored by our ISS personnel. We are working with the EMS vendor for details on root cause and resolution. Ticket number: 481198.
Oct 20, 14:17 MDT
Update - We are experiencing degraded performance with the EMS room sign schedulers. Existing reservations are displayed, but it is not possible to schedule new reservations from the signs. The work around is to use the EMS Web App website to schedule these spaces at https://cu.emscloudservice.com/web/
Ticket number 481198
Oct 20, 09:29 MDT
Update - We are experiencing degraded performance with the EMS room sign schedulers. Existing reservations are displayed, but it is not possible to schedule new reservations from the signs. The work around is to use the EMS Web App website to schedule these spaces at https://cu.emscloudservice.com/web/ Ticket number 481198
Oct 20, 09:28 MDT
Update - We are continuing to investigate this issue.
Oct 20, 09:27 MDT
Investigating - We are experiencing degraded performance with the EMS room sign schedulers. Existing reservations are displayed, but it is not possible to schedule new reservations from the signs. The work around is to use the EMS Web App website to schedule these spaces at https://cu.emscloudservice.com/web/ Ticket number 481198
Oct 20, 09:23 MDT
Canvas Learning Management Service (LMS) Access Issues
Resolved - Canvas access has been restored to full functionality as the Amazon Web Services incident has been resolved. Monitoring has been successful overnight.
Oct 21, 08:15 MDT
Monitoring - Canvas users have been able to access services since ~4:30pm MT, due to testing and internal monitoring. ISS personnel continue to monitor for stability and this ticket will remain open for the evening as service observation continues.
Oct 20, 18:37 MDT
Investigating - Users may be experiencing issues in accessing Canvas hosted courses due to an ongoing Amazon Web Services (AWS) incident. The vendor is working to restore services as quickly as possible. Ticket Number: 481156
Oct 20, 07:45 MDT
Disable Unsupported Windows 10 Devices
Completed - The scheduled maintenance has been completed.
Oct 21, 00:00 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 00:00 MDT
Scheduled - ISS will be disabling the computer objects for unsupported Windows 10 devices without ESUs, LTSC or exceptions. Users will not be able to log into O365 from these unsupported devices. Contact your IT support or the ISS Service Desk at 303-724-4357 if you need assistance with these devices.
Oct 16, 11:42 MDT
Oct 20, 2025
Wireless Service Degradation in Education 2 North Building
Resolved - ISS personnel identified the issue impacting specific access points within the building and brought each access point up individually. Building WiFi remained functional upon this change. Incident report will be published within one business day.
Oct 20, 17:02 MDT
Update - We are continuing to monitor for any further issues.
Oct 20, 13:08 MDT
Monitoring - Wireless Access Points are back online and users are able to connect.
Oct 20, 09:58 MDT
Investigating - ISS personnel is investigating reports that multiple Wireless Access Points are showing offline in the ED2N building. Some users may experience issues in accessing WiFi services. Ticket number: 481173
Oct 20, 08:39 MDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
Call Center Service Impact
Resolved - The issue concerning call center stability yesterday was due to a planned change that completed as expected. Services were working normally, and users that were impacted were remediated via the pre-defined process.
Oct 16, 11:30 MDT
Monitoring - Impacted users were escalated to our ISS Telephony personnel and issues were quickly resolved. We are continuing to monitor closely for any additional reports or issues. This ticket will remain in a monitoring status until 10/16/2025. Ticket # 480284.
Oct 15, 14:31 MDT
Investigating - Users across multiple call centers reporting issues with calls dropping. ISS is investigating service impacts to our Call Center Service. Ticket # 480284.
Oct 15, 09:42 MDT
Oct 15, 2025
Oct 14, 2025

No incidents reported.

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