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All Systems Operational
About This Site
Welcome to the CU Anschutz ISS and CU Denver OIT system status page. ISS will provide information about service interruptions here.
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Other Systems and Services
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 9, 2026
No incidents reported today.
Jul 8, 2026
No incidents reported.
Jul 7, 2026
Resolved -
ISS has determined that service has been fully restored.
What service was affected: REDCap (Research Electronic Data Capture)
What is the resolution: ISS added memory for the application to use when usage increased.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Jul 7, 14:58 MDT
What service was affected: REDCap (Research Electronic Data Capture)
What is the resolution: ISS added memory for the application to use when usage increased.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Jul 7, 14:58 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: REDCap (Research Electronic Data Capture)
What fix has been applied: ISS personnel have evaluated the current state of the service and due to changing usage and demand of the application, additional resources were added. The team monitored closely over the past five days and repeat of issue has not reoccurred.
Workarounds (if any): No workarounds
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073986
Jul 6, 14:54 MDT
What service is affected: REDCap (Research Electronic Data Capture)
What fix has been applied: ISS personnel have evaluated the current state of the service and due to changing usage and demand of the application, additional resources were added. The team monitored closely over the past five days and repeat of issue has not reoccurred.
Workarounds (if any): No workarounds
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073986
Jul 6, 14:54 MDT
Update -
ISS is aware of and currently investigating a service disruption.
What service is affected: REDCap (Research Electronic Data Capture)
What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.
Who is impacted: All REDCap users
Workarounds (if any): There is a workaround in place
Thank you for your patience while our team works on identifying the root cause. There is a workaround in place and the site is accessible. ISS is still working on a pemanent resolution.
Incident: 3073986
Jul 2, 20:32 MDT
What service is affected: REDCap (Research Electronic Data Capture)
What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.
Who is impacted: All REDCap users
Workarounds (if any): There is a workaround in place
Thank you for your patience while our team works on identifying the root cause. There is a workaround in place and the site is accessible. ISS is still working on a pemanent resolution.
Incident: 3073986
Jul 2, 20:32 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: REDCap (Research Electronic Data Capture)
What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.
Who is impacted: All REDCap users
Workarounds (if any): None known.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: 3073986
Jul 2, 12:45 MDT
What service is affected: REDCap (Research Electronic Data Capture)
What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.
Who is impacted: All REDCap users
Workarounds (if any): None known.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: 3073986
Jul 2, 12:45 MDT
Jul 6, 2026
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Network resources at Lowry Clinic were unavailable
What is the resolution: Xcel restored power to the clinic.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Jul 6, 14:56 MDT
What service was affected: Network resources at Lowry Clinic were unavailable
What is the resolution: Xcel restored power to the clinic.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Jul 6, 14:56 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: Network access at the clinic
What fix has been applied: Xcel restored power and affected switches have been restarted.
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident:
Jul 6, 11:27 MDT
What service is affected: Network access at the clinic
What fix has been applied: Xcel restored power and affected switches have been restarted.
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident:
Jul 6, 11:27 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: Network access at the clinic
What is the issue: Xcel power outage caused network equipment to go offline
Who is impacted: All network users at the clinic.
Workarounds (if any): None at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: MI 3074384
Jul 6, 10:55 MDT
What service is affected: Network access at the clinic
What is the issue: Xcel power outage caused network equipment to go offline
Who is impacted: All network users at the clinic.
Workarounds (if any): None at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: MI 3074384
Jul 6, 10:55 MDT
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.
What is the resolution: Power was restored by Xcel and affected switches have been restarted.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Jul 6, 10:59 MDT
What service was affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.
What is the resolution: Power was restored by Xcel and affected switches have been restarted.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Jul 6, 10:59 MDT
Update -
ISS has identified the cause of the service disruption.
What service is affected: Network access at various locations on campus
What fix has been applied: Power has been restored and affected hardware has been restarted.
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident: MI 3074256
Jul 5, 13:01 MDT
What service is affected: Network access at various locations on campus
What fix has been applied: Power has been restored and affected hardware has been restarted.
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident: MI 3074256
Jul 5, 13:01 MDT
Update -
We are continuing to monitor for any further issues.
Jul 5, 13:00 MDT
Jul 5, 13:00 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: Anchutz campus networks in various building have been unavailable.
What fix has been applied: Power has been restored and hardware that was affected has been restarted
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident: MI 3074256
Jul 5, 12:56 MDT
What service is affected: Anchutz campus networks in various building have been unavailable.
What fix has been applied: Power has been restored and hardware that was affected has been restarted
Workarounds (if any):
ISS will continue to monitor the service for full stability and service restoration.
Incident: MI 3074256
Jul 5, 12:56 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.
What is the issue: Power outages causing switches and other hardware to go offline. This is affecting multiple buildings across campus and on-campus users can expect to see sporadic network issues as long as the current power issue persists.
Who is impacted: Users trying to access network resources.
Workarounds (if any): None at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Jul 5, 10:53 MDT
What service is affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.
What is the issue: Power outages causing switches and other hardware to go offline. This is affecting multiple buildings across campus and on-campus users can expect to see sporadic network issues as long as the current power issue persists.
Who is impacted: Users trying to access network resources.
Workarounds (if any): None at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Jul 5, 10:53 MDT
Jul 5, 2026
Jul 4, 2026
No incidents reported.
Jul 3, 2026
No incidents reported.
Jul 2, 2026
Jul 1, 2026
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Network services at CU Denver South location.
What is the resolution: Services impacted by a power outage and power was restored.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073822
Jul 1, 21:17 MDT
What service was affected: Network services at CU Denver South location.
What is the resolution: Services impacted by a power outage and power was restored.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073822
Jul 1, 21:17 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: All networking services at CU Denver South location.
What fix has been applied: Power restored.
Workarounds (if any): None.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073822
Jul 1, 19:18 MDT
What service is affected: All networking services at CU Denver South location.
What fix has been applied: Power restored.
Workarounds (if any): None.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073822
Jul 1, 19:18 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: All network services
What is the issue: Power outage at location
Who is impacted: CU South Denver location classes in-progress
Workarounds (if any): None
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Jul 1, 16:36 MDT
What service is affected: All network services
What is the issue: Power outage at location
Who is impacted: CU South Denver location classes in-progress
Workarounds (if any): None
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Jul 1, 16:36 MDT
Resolved -
ISS has determined that service has been fully restored.
What service was affected: REDCap (Research Electronic Data Capture) website
What is the resolution: Resources limits were expanded returning full functionality to the REDCap website.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073508
Jul 1, 09:16 MDT
What service was affected: REDCap (Research Electronic Data Capture) website
What is the resolution: Resources limits were expanded returning full functionality to the REDCap website.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073508
Jul 1, 09:16 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: REDCap (Research Electronic Data Capture)
What fix has been applied: Resources limits were expanded returning full functionality to the REDCap website.
Workarounds (if any): NA
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073508
Jun 30, 21:20 MDT
What service is affected: REDCap (Research Electronic Data Capture)
What fix has been applied: Resources limits were expanded returning full functionality to the REDCap website.
Workarounds (if any): NA
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073508
Jun 30, 21:20 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: REDCap (Research Electronic Data Capture)
What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.
Who is impacted: All REDCap users
Workarounds (if any): None known.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Jun 30, 20:55 MDT
What service is affected: REDCap (Research Electronic Data Capture)
What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.
Who is impacted: All REDCap users
Workarounds (if any): None known.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Jun 30, 20:55 MDT
Jun 30, 2026
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Motivosity
What is the resolution: Vendor implemented a solution to the application.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073277
Jun 30, 15:22 MDT
What service was affected: Motivosity
What is the resolution: Vendor implemented a solution to the application.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073277
Jun 30, 15:22 MDT
Update -
We are continuing to monitor for any further issues.
Jun 30, 13:11 MDT
Jun 30, 13:11 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: Motivosity
What fix has been applied: The vendor (Motivosity) has identified the issue and is working to restore performance.
Workarounds (if any): Not applicable.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073277
Jun 30, 13:09 MDT
What service is affected: Motivosity
What fix has been applied: The vendor (Motivosity) has identified the issue and is working to restore performance.
Workarounds (if any): Not applicable.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3073277
Jun 30, 13:09 MDT
Investigating -
ISS is aware of and currently investigating a service disruption.
What service is affected: Motivosity staff recognition application
What is the issue: Motivosity is a recognition application used by ISS and Denver OIT and is currently experiencing slowness and other issues from users.
Who is impacted: ISS and Denver OIT
Workarounds (if any): None
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: 3073277
Jun 30, 10:27 MDT
What service is affected: Motivosity staff recognition application
What is the issue: Motivosity is a recognition application used by ISS and Denver OIT and is currently experiencing slowness and other issues from users.
Who is impacted: ISS and Denver OIT
Workarounds (if any): None
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: 3073277
Jun 30, 10:27 MDT
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Wired and wireless network access in Student Commons building (AB1) at CU Denver Campus
What is the resolution: Power event impacted wired and wireless network access between 7:10 and 7:16 am local time and all routers and systems are now operational.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073221
Jun 30, 07:00 MDT
What service was affected: Wired and wireless network access in Student Commons building (AB1) at CU Denver Campus
What is the resolution: Power event impacted wired and wireless network access between 7:10 and 7:16 am local time and all routers and systems are now operational.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3073221
Jun 30, 07:00 MDT
Jun 29, 2026
Resolved -
ISS has determined that service has been fully restored.
What service was affected: Confluence
What is the resolution: Cleared full drives on impacted servers and rebooted.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3072952
Jun 29, 12:36 MDT
What service was affected: Confluence
What is the resolution: Cleared full drives on impacted servers and rebooted.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3072952
Jun 29, 12:36 MDT
Monitoring -
ISS has identified the cause of the service disruption.
What service is affected: Confluence
What fix has been applied: Cleared full drives on impacted servers and rebooted.
Workarounds (if any): Not applicable
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3072952
Jun 29, 10:28 MDT
What service is affected: Confluence
What fix has been applied: Cleared full drives on impacted servers and rebooted.
Workarounds (if any): Not applicable
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3072952
Jun 29, 10:28 MDT
Identified -
ISS has identified the cause of the service disruption and is working on a resolution.
What service is affected: Confluence
What is the issue: Currently available but not fully functioning
Who is impacted: ISS and Denver OIT
Workarounds (if any): Not applicable
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident#: 3072952
Jun 29, 10:15 MDT
What service is affected: Confluence
What is the issue: Currently available but not fully functioning
Who is impacted: ISS and Denver OIT
Workarounds (if any): Not applicable
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident#: 3072952
Jun 29, 10:15 MDT
Jun 28, 2026
No incidents reported.
Jun 27, 2026
No incidents reported.
Jun 26, 2026
No incidents reported.
Jun 25, 2026
No incidents reported.