Service Disruption: REDCap (Research Electronic Data Capture) website unavailable
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: REDCap (Research Electronic Data Capture)

What fix has been applied: Resources limits were expanded returning full functionality to the REDCap website.

Workarounds (if any): NA

ISS will continue to monitor the service for full stability and service restoration.

Incident: 3073508
Jun 30, 2026 - 21:20 MDT
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: REDCap (Research Electronic Data Capture)

What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.

Who is impacted: All REDCap users

Workarounds (if any): None known.

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident:
Jun 30, 2026 - 20:55 MDT

About This Site

Welcome to the CU Anschutz ISS and CU Denver OIT system status page. ISS will provide information about service interruptions here.

Authentication Services Operational
Email Operational
Canvas Operational
Network Services Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
Telephone Services Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
University Webpages Operational
CU Anschutz Operational
CU Denver Operational
Virtual Private Network (VPN) Operational
Zoom Operational
Other Systems and Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 1, 2026

No incidents reported today.

Jun 30, 2026
Service Disruption: Motivosity application slowness
Resolved - ISS has determined that service has been fully restored.

What service was affected: Motivosity

What is the resolution: Vendor implemented a solution to the application.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident: 3073277
Jun 30, 15:22 MDT
Update - We are continuing to monitor for any further issues.
Jun 30, 13:11 MDT
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: Motivosity

What fix has been applied: The vendor (Motivosity) has identified the issue and is working to restore performance.

Workarounds (if any): Not applicable.

ISS will continue to monitor the service for full stability and service restoration.

Incident: 3073277
Jun 30, 13:09 MDT
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: Motivosity staff recognition application

What is the issue: Motivosity is a recognition application used by ISS and Denver OIT and is currently experiencing slowness and other issues from users.

Who is impacted: ISS and Denver OIT

Workarounds (if any): None

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident: 3073277
Jun 30, 10:27 MDT
Resolved Service Disruption: Power Event Impacted Wired and Wireless Network Access in Student Commons Building (AB1)
Resolved - ISS has determined that service has been fully restored.

What service was affected: Wired and wireless network access in Student Commons building (AB1) at CU Denver Campus

What is the resolution: Power event impacted wired and wireless network access between 7:10 and 7:16 am local time and all routers and systems are now operational.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident: 3073221
Jun 30, 07:00 MDT
Jun 29, 2026
Update to Service Disruption: Confluence (Knowledge Base)
Resolved - ISS has determined that service has been fully restored.

What service was affected: Confluence

What is the resolution: Cleared full drives on impacted servers and rebooted.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident: 3072952
Jun 29, 12:36 MDT
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: Confluence

What fix has been applied: Cleared full drives on impacted servers and rebooted.

Workarounds (if any): Not applicable

ISS will continue to monitor the service for full stability and service restoration.

Incident: 3072952
Jun 29, 10:28 MDT
Identified - ISS has identified the cause of the service disruption and is working on a resolution.

What service is affected: Confluence

What is the issue: Currently available but not fully functioning

Who is impacted: ISS and Denver OIT

Workarounds (if any): Not applicable

Thank you for your patience while our team works on resolving this as quickly as possible.

Incident#: 3072952
Jun 29, 10:15 MDT
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026
Service Disruption: CUMedicine.us website resolution from on campus networks
Resolved - ISS has determined that service has been fully restored.

What service was affected: CUMedicine.us website

What is the resolution: Upon a planned update to our Domain Name System (DNS) infrastructure, a legacy DNS configuration caused the CUMedicine.us website to not resolve to campus networks. Once identified, this configuration was removed resulting with address forwarding for CUMedine.us working normally.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Ticket:
Jun 23, 15:01 MDT
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: CUMedicine.us website

What fix has been applied: At 10:15am MT, ISS personnel updated a configuration within our Domain Name System (DNS) and website resolution began functioning.

Workarounds (if any): None

ISS will continue to monitor the service for full stability and service restoration.

Ticket: 3071646
Jun 23, 11:03 MDT
Update - ISS is aware of and currently investigating a service disruption.

What service is affected: CUMedicine.us website

What is the issue: Some users on CU campus networks may experience resolution errors or incomplete loads of the CUMedicine.us website

Who is impacted: On campus networks, including remote clinics

Workarounds (if any): None at this time

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Ticket: 3071646
Jun 23, 09:14 MDT
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: CUMedicine.us website

What is the issue: Some users on CU campus networks may experience resolution errors or incomplete loads of the CUMedicine.us website

Who is impacted: On campus networks, including remote clinics

Workarounds (if any): None at this time

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Ticket: 3071646
Jun 23, 09:08 MDT
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage