Service Disruption: Canvas LMS Access
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: Canvas Learning Management System (LMS)

What is the issue: Canvas access and login pages are not available due to a global event with AWS Cloudfront. Canvas personnel are working directly with AWS to resolve this issue. https://health.aws.amazon.com/health/status

Who is impacted: All Canvas users are not able to login.

Workarounds (if any): None known.

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident: 3076527
Jul 16, 2026 - 03:40 MDT
Service Disruption: Outage to Teams Calling Users Dialing 911
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: MSTeams Calling of 911

What is the issue: Users unable to dial 911 from MSTeams Calling phones or app.

Who is impacted: University MSTeams calling phone service users dialing 911. Non-Teams Calling phones are working as normal. Other dialing also working as normal.

Workarounds (if any): If you need to call 911 emergency services, use the phone numbers below from a Teams Calling phone or call 911 as normal from a personal phone.
CU Denver Campus: 303-556-5000
CU Anschutz Campus: 303-724-4444

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident: 3076405
Jul 15, 2026 - 14:35 MDT

About This Site

Welcome to the CU Anschutz ISS and CU Denver OIT system status page. ISS will provide information about service interruptions here.

Authentication Services Operational
Email Operational
Canvas Major Outage
Network Services Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
Telephone Services Partial Outage
CU Anschutz Partial Outage
CU Denver Partial Outage
Off-Site Location Partial Outage
University Webpages Operational
CU Anschutz Operational
CU Denver Operational
Virtual Private Network (VPN) Operational
Zoom Operational
Other Systems and Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 16, 2026

Unresolved incident: Service Disruption: Canvas LMS Access.

Jul 15, 2026

Unresolved incident: Service Disruption: Outage to Teams Calling Users Dialing 911.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026
Service Disruption: REDCap (Research Electronic Data Capture)
Resolved - ISS has determined that service has been fully restored.

What service was affected: REDCap (Research Electronic Data Capture)

What is the resolution: ISS added memory for the application to use when usage increased.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident:
Jul 7, 14:58 MDT
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: REDCap (Research Electronic Data Capture)

What fix has been applied: ISS personnel have evaluated the current state of the service and due to changing usage and demand of the application, additional resources were added. The team monitored closely over the past five days and repeat of issue has not reoccurred.

Workarounds (if any): No workarounds

ISS will continue to monitor the service for full stability and service restoration.

Incident: 3073986
Jul 6, 14:54 MDT
Update - ISS is aware of and currently investigating a service disruption.

What service is affected: REDCap (Research Electronic Data Capture)

What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.

Who is impacted: All REDCap users

Workarounds (if any): There is a workaround in place

Thank you for your patience while our team works on identifying the root cause. There is a workaround in place and the site is accessible. ISS is still working on a pemanent resolution.

Incident: 3073986
Jul 2, 20:32 MDT
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: REDCap (Research Electronic Data Capture)

What is the issue: REDCap website (https://redcap.ucdenver.edu/) is returning an error upon access.

Who is impacted: All REDCap users

Workarounds (if any): None known.

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident: 3073986
Jul 2, 12:45 MDT
Jul 6, 2026
Service Disruption: Network Unavailble at Lowry Clinic
Resolved - ISS has determined that service has been fully restored.

What service was affected: Network resources at Lowry Clinic were unavailable

What is the resolution: Xcel restored power to the clinic.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident:
Jul 6, 14:56 MDT
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: Network access at the clinic

What fix has been applied: Xcel restored power and affected switches have been restarted.

Workarounds (if any):

ISS will continue to monitor the service for full stability and service restoration.

Incident:
Jul 6, 11:27 MDT
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: Network access at the clinic

What is the issue: Xcel power outage caused network equipment to go offline

Who is impacted: All network users at the clinic.

Workarounds (if any): None at this time.

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident: MI 3074384
Jul 6, 10:55 MDT
Service Disruption: Power Outage on Anschutz Campus Networks may be down.
Resolved - ISS has determined that service has been fully restored.

What service was affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.

What is the resolution: Power was restored by Xcel and affected switches have been restarted.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident:
Jul 6, 10:59 MDT
Update - ISS has identified the cause of the service disruption.

What service is affected: Network access at various locations on campus

What fix has been applied: Power has been restored and affected hardware has been restarted.

Workarounds (if any):

ISS will continue to monitor the service for full stability and service restoration.

Incident: MI 3074256
Jul 5, 13:01 MDT
Update - We are continuing to monitor for any further issues.
Jul 5, 13:00 MDT
Monitoring - ISS has identified the cause of the service disruption.

What service is affected: Anchutz campus networks in various building have been unavailable.

What fix has been applied: Power has been restored and hardware that was affected has been restarted

Workarounds (if any):

ISS will continue to monitor the service for full stability and service restoration.

Incident: MI 3074256
Jul 5, 12:56 MDT
Investigating - ISS is aware of and currently investigating a service disruption.

What service is affected: Anchutz campus networks in various building may be unavailable. ISS is working to determine which specific locations/building affected.

What is the issue: Power outages causing switches and other hardware to go offline. This is affecting multiple buildings across campus and on-campus users can expect to see sporadic network issues as long as the current power issue persists.

Who is impacted: Users trying to access network resources.

Workarounds (if any): None at this time.

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident:
Jul 5, 10:53 MDT
Jul 5, 2026
Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
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