All Systems Operational

About This Site

Welcome to the CU Anschutz ISS and CU Denver OIT system status page. ISS will provide information about service interruptions here.

Authentication Services ? Operational
Email ? Operational
Canvas ? Operational
Network Services ? Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
Telephone Services ? Operational
CU Anschutz Operational
CU Denver Operational
Off-Site Location Operational
University Webpages ? Operational
CU Anschutz Operational
CU Denver Operational
Virtual Private Network (VPN) ? Operational
Zoom ? Operational
Other Systems and Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 2, 2025
Cisco Phone Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 00:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:00 MST
Scheduled - ISS will be performing scheduled maintenance on the Cisco phone system on December 1, 2025, from 6:00 p.m. to 12:00 a.m.

What is Happening:
ISS will be upgrading the virtual hosting environment for the CU Anschutz telephone servers. At the beginning of the maintenance, all Cisco phone users at CU Anschutz will experience a brief loss of telephone service as phones located there reconnect to the CU Denver-hosted environment. Teams Calling phone users will NOT be impacted.

Most Cisco telephone services will failover to the CU Denver telephone servers, reconnect and restore service, and will remain operating while the CU Anschutz systems are upgraded.
There is no expected outage associated with restoring service to the CU Anschutz telephone servers at the end of the maintenance window.

What to Expect:
If work needs to be conducted during this window, phone services on the Cisco system should work normally. Some exceptions have been identified, and we are closely working with those individuals.
If you are a Finesse user or access voicemail via the webpage and normally use CU Anschutz links, you will need to use the CU Denver links. Both CU Denver and CU Anschutz links will work as normal by start of business on December 2, 2025.

If you have any questions or need assistance, please contact the Service Desk.
Nov 26, 09:00 MST
Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Authentication Services: Log In Issues
Resolved - This incident has been resolved. Ticket #488513
Any users still experiencing issues logging in to university resources, please reach out to the OIT Service Desk at 303-724-4357 (4-HELP from a campus phone) for specific instructions.
Nov 21, 15:40 MST
Monitoring - Log in issues have been resolved. ISS personnel are monitoring the results. Ticket #488513
Nov 21, 08:23 MST
Update - We are continuing to investigate this issue.
Nov 20, 17:10 MST
Investigating - Some users are experiencing sporadic issues while attempting to log in to university resources. ISS is currently working to determine the root cause and an update will be posted once it is identified. Ticket #488513
Nov 20, 15:45 MST
Nov 20, 2025
Oracle Identity Management not available
Resolved - A resource issue was identified and remediated, restoring full functionality. This incident has been resolved. Ticket #488418
Nov 20, 17:04 MST
Monitoring - A fix has been implemented and access to OIM has been restored. ISS personnel will monitor the results. Ticket #488418
Nov 20, 13:17 MST
Investigating - Users have reported issues accessing Oracle Identity Management. ISS personnel are working to identify the cause. Ticket #488418
Nov 20, 12:47 MST
Network Outage - Anschutz - Bldg 402 - 1st floor
Resolved - This incident has been resolved. Ticket# 488382
Nov 20, 15:20 MST
Monitoring - A fix has been implemented. ISS staff are monitoring the results. Ticket# 488382
Nov 20, 12:12 MST
Update - We are continuing to investigate this issue.
Nov 20, 11:15 MST
Investigating - There is a network outage reported on the Anschutz Campus, 1st floor of Bldg 402. Technical staff are investigating. More information will be shared as it is known. Ticket# 488382
Nov 20, 11:13 MST
CU Call Center software degradation
Resolved - This incident has been resolved.
Nov 20, 14:35 MST
Monitoring - Technical staff have implemented a fix and will continue monitoring the situation
Nov 20, 10:35 MST
Investigating - ISS personnel are investigating issues around our CU Call Center software. More information forthcoming.
Nov 20, 09:40 MST
Nov 19, 2025
Network Outage - City Heights resident hall
Resolved - After a period of investigation, technical staff have determined that this issue is not due to a systemic issue. No other impact has been experienced by users.
Nov 19, 18:04 MST
Update - We are continuing to investigate this issue.
Nov 19, 14:34 MST
Investigating - Technical staff are investigating and will provide updates as they are known. Ticket #488178.
Nov 19, 14:27 MST
Nov 18, 2025

No incidents reported.

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