Get webhook notifications whenever CU Anschutz ISS and CU Denver OIT creates an incident, updates an incident, resolves an incident or changes a component status.
Resolved -
This incident has been resolved.
Feb 9, 20:58 MST
Update -
Network service has been restored after a period of monitoring. An incident report will be sent out in one business day.
Feb 9, 20:57 MST
Monitoring -
A fix has been applied at the Potomac clinic. Technical staff is monitoring the clinic to ensure fully functional network restoration.
Feb 9, 16:26 MST
Investigating -
We are currently experiencing a network outage at the ARTS Clinic at Potomac. It appears to be caused by a power outage. Technical staff are investigating the issue. Ticket # 504117
Feb 9, 15:00 MST
Resolved -
The fix implemented by Lumen resolved this outage: campus phones are fully operational.
Jan 30, 15:44 MST
Monitoring -
Campus phone services, including the Lumen-impacted calls from outside the campus, appear to operating normally at this time. ISS will continue to monitor this service.
Jan 30, 12:54 MST
Identified -
The issue has been identified as a vendor (Lumen) outage and the vendor has confirmed that they are working towards resolution,
Jan 30, 12:36 MST
Investigating -
Phone services involving inbound calls from off campus may be unavailable for some users, investigation is in process
Jan 30, 09:35 MST
Resolved -
This incident has been resolved.
Jan 28, 14:08 MST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 28, 09:14 MST
Investigating -
There is currently a slowdown in the Sitefinity system that is affecting backend editors. Public website availability is unaffected. We are continuing to investigate, working directly with the vendor, and will provide updates as more information becomes available.
Jan 27, 12:54 MST