Get webhook notifications whenever CU Anschutz ISS and CU Denver OIT creates an incident, updates an incident, resolves an incident or changes a component status.
Update - UIS is actively working to identify the cause of the disruption. They will provide an approximate update by 7:30 AM/MST on 2/20, or sooner if significant progress is made. #506446
Feb 19, 2026 - 22:42 MST
Update - ISS Operations Teams continue to work with UIS to investigate the incident currently affecting the UCDAccess Portal. Users may continue to experience unexpected latency or errors when attempting to access the portal as the investigation remains in progress. We will provide an update when any significant changes occur or as new information becomes available. #506446
Feb 19, 2026 - 19:00 MST
Investigating - ISS Operations Teams are working with UIS to investigate an incident affecting the UCDAccess Portal. Users may experience unexpected latency or errors when attempting to access the portal. #506446
Feb 19, 2026 - 16:49 MST
Resolved -
ISS personnel have continued to monitor network stability, and this issue has been resolved. Ticket #505764.
Feb 18, 16:22 MST
Monitoring -
Education 2 North network stability has been restored, and ISS personnel will monitor the results. Ticket #505764.
Feb 17, 17:52 MST
Investigating -
ISS personnel are investigating network instability in the CU Anschutz Education 2 North Building. Users may experience a loss of network connectivity on Wi-Fi and sporadic loss of connection on wired ports. ISS is currently working to determine the root cause and an update will be posted once it is identified. Ticket #505764.
Feb 17, 14:07 MST
Resolved -
This incident has been resolved. Ticket #504863.
Feb 13, 14:32 MST
Monitoring -
ISS personnel are monitoring the results of the fix implemented yesterday. Technical staff were able to verify restoration of service for many impacted users. Ticket #504863
Feb 13, 10:44 MST
Identified -
ISS has identified the cause of the networking connection issue and has applied a fix. Technical staff are working on verifying restoration of service for all impacted users. Ticket #504863.
Feb 12, 16:12 MST
Update -
ISS personnel are investigating reports of some users experiencing network connectivity issues. CU Denver Campus, CU Anschutz Campus, and all remote sites could be affected. Ticket #504863.
Feb 12, 11:22 MST
Investigating -
ISS personnel are investigating a possible network issue in the CU Anschutz Fitzsimons Building. Some users have reported difficulty connecting to wifi. Ticket #504863.
Feb 12, 10:48 MST
Resolved -
The issues with this e-fax service have been resolved. Ticket #504986.
Feb 12, 16:03 MST
Monitoring -
A fix has been implemented and ISS personnel are monitoring the results. Ticket #504986.
Feb 12, 13:13 MST
Investigating -
ISS personnel are investigating an issue with Imagicle eFax. Users of this e-fax service are unable to send or receive faxes. Traditional fax machines are not impacted. An update will be posted once the root cause is identified or a fix has been implemented. Ticket #504986.
Feb 12, 12:55 MST
Resolved -
This incident has been resolved.
Feb 9, 20:58 MST
Update -
Network service has been restored after a period of monitoring. An incident report will be sent out in one business day.
Feb 9, 20:57 MST
Monitoring -
A fix has been applied at the Potomac clinic. Technical staff is monitoring the clinic to ensure fully functional network restoration.
Feb 9, 16:26 MST
Investigating -
We are currently experiencing a network outage at the ARTS Clinic at Potomac. It appears to be caused by a power outage. Technical staff are investigating the issue. Ticket # 504117
Feb 9, 15:00 MST