Service Disruption: Network Connectivity - Tivoli Bldg at Denver

Incident Report for CU Anschutz ISS and CU Denver OIT

Resolved

Information Strategy and Services (ISS) has determined that service has been fully restored.

What service was affected: Network Connectivity

What is the resolution: Power has been restored, which has resulted in network connectivity being restored in the Tivoli Bldg and Lynx Crossing Bldg. Further monitoring will take place until consistent service restoration is confirmed for users.

If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.

Incident: 3096986
Posted Oct 16, 2026 - 16:47 MDT

Update

We are continuing to monitor for any further issues.
Posted Oct 16, 2026 - 16:44 MDT

Monitoring

Information Strategy and Services (ISS) has identified the cause of the service disruption.

What service is affected: Network Connectivity

What fix has been applied: Power has been restored, which has resulted in network connectivity being restored in the Tivoli Bldg and Lynx Crossing Bldg. Further monitoring will take place until consistent service restoration is confirmed for users.

Workarounds (if any): None known

ISS will continue to monitor the service for full stability and service restoration.

Incident: 3096986
Posted Oct 16, 2026 - 15:03 MDT

Identified

Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.

What service is affected: Network Access

What is the issue: Network Connectivity is reported as being restored for the Tivoli Bldg. Network access is now partially accessible for the Lynx Crossing Bldg

Who is impacted: Users in the Tivoli Bldg and Lynx Crossing Bldg at the Denver Campus

Workarounds (if any):

Thank you for your patience while our team works on resolving this as quickly as possible.

Incident: 3096986
Posted Oct 16, 2026 - 14:36 MDT

Update

We are continuing to investigate this issue.
Posted Oct 16, 2026 - 12:17 MDT

Investigating

Information Strategy and Services (ISS) is aware of and currently investigating a service disruption.

What service is affected: Network Connectivity

What is the issue: Network Connectivity is reported as being inaccessible for the Tivoli Bldg and Lynx Crossing Bldg

Who is impacted: Users in the Tivoli Bldg and Lynx Crossing Bldg at the Denver Campus

Workarounds (if any): None known

Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.

Incident: 3096986
Posted Oct 16, 2026 - 12:11 MDT
This incident affected: Network Services (CU Denver).