All Systems Operational
About This Site
Welcome to the CU Anschutz ISS and CU Denver OIT system status page. ISS will provide information about service interruptions here.
Authentication Services
Operational
Email
Operational
Canvas
Operational
Network Services
Operational
CU Anschutz
Operational
CU Denver
Operational
Off-Site Location
Operational
Telephone Services
Operational
CU Anschutz
Operational
CU Denver
Operational
Off-Site Location
Operational
University Webpages
Operational
CU Anschutz
Operational
CU Denver
Operational
Virtual Private Network (VPN)
Operational
Zoom
Operational
Other Systems and Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 12, 2026
Resolved -
Information Strategy and Services (ISS) has determined that service has been fully restored.
What service was affected: Authenticated WiFi at the School of Dental Medicine and AurariaNet WiFi at the Arts Building.
What is the resolution: Services restored after corrective actions were taken.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3095579
Oct 12, 12:59 MDT
What service was affected: Authenticated WiFi at the School of Dental Medicine and AurariaNet WiFi at the Arts Building.
What is the resolution: Services restored after corrective actions were taken.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3095579
Oct 12, 12:59 MDT
Monitoring -
Information Strategy and Services (ISS) has identified the cause of the service disruption.
What service is affected: Auraria WiFi at the Arts Building.
*Service has been restored at School of Dental Medicine.
What fix has been applied: The servers were rebooted and services have been brought back online.
Workarounds (if any): The Guest WiFi is operational.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3095579
Oct 12, 12:08 MDT
What service is affected: Auraria WiFi at the Arts Building.
*Service has been restored at School of Dental Medicine.
What fix has been applied: The servers were rebooted and services have been brought back online.
Workarounds (if any): The Guest WiFi is operational.
ISS will continue to monitor the service for full stability and service restoration.
Incident: 3095579
Oct 12, 12:08 MDT
Update -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: Auraria WiFi at the Arts Building.
*Service has been restored at School of Dental Medicine.
What is the issue: Users are unable to access Auraria WiFi at the Arts Building.
Who is impacted: Users trying to access Auraria WiFi at the Arts Building.
Workarounds (if any): The Guest WiFi is operational.
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:
Oct 12, 10:04 MDT
What service is affected: Auraria WiFi at the Arts Building.
*Service has been restored at School of Dental Medicine.
What is the issue: Users are unable to access Auraria WiFi at the Arts Building.
Who is impacted: Users trying to access Auraria WiFi at the Arts Building.
Workarounds (if any): The Guest WiFi is operational.
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:
Oct 12, 10:04 MDT
Identified -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: Authenticated WiFi at the School of Dental Medicine and AurariaNet WiFi at the Arts Building.
What is the issue: Users are unable to access the authenticated WiFi.
Who is impacted: Authenticated WiFi users at School of Dental Medicine and AurariaNet WiFi users at the Arts Building.
Workarounds (if any): The Guest WiFi is operational.
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident: 3095579.
Oct 12, 09:05 MDT
What service is affected: Authenticated WiFi at the School of Dental Medicine and AurariaNet WiFi at the Arts Building.
What is the issue: Users are unable to access the authenticated WiFi.
Who is impacted: Authenticated WiFi users at School of Dental Medicine and AurariaNet WiFi users at the Arts Building.
Workarounds (if any): The Guest WiFi is operational.
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident: 3095579.
Oct 12, 09:05 MDT
Investigating -
Information Strategy and Services (ISS) is aware of and currently investigating a service disruption.
What service is affected: Authenticated WiFi at the School of Dental Medicine.
What is the issue: Authenticated WiFi is not available.
Who is impacted: Authenticated WiFi users at School of Dental Medicine.
Workarounds (if any): The Guest WiFi is operational.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: 3095579
Oct 12, 08:25 MDT
What service is affected: Authenticated WiFi at the School of Dental Medicine.
What is the issue: Authenticated WiFi is not available.
Who is impacted: Authenticated WiFi users at School of Dental Medicine.
Workarounds (if any): The Guest WiFi is operational.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: 3095579
Oct 12, 08:25 MDT
Resolved -
Information Strategy and Services (ISS) has determined that service has been fully restored.
What service was affected: Call Center Software at School of Dental Medicine
What is the resolution: Services restored after corrective actions were taken.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3095618
Oct 12, 11:55 MDT
What service was affected: Call Center Software at School of Dental Medicine
What is the resolution: Services restored after corrective actions were taken.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3095618
Oct 12, 11:55 MDT
Monitoring -
Information Strategy and Services (ISS) has identified the cause of the service disruption.
What service is affected: Call Center Software at School of Dental Medicine.
What fix has been applied: The servers were rebooted and services have been brought back online.
ISS will continue to monitor the service for full stability and service restoration.
Incident:
Oct 12, 10:48 MDT
What service is affected: Call Center Software at School of Dental Medicine.
What fix has been applied: The servers were rebooted and services have been brought back online.
ISS will continue to monitor the service for full stability and service restoration.
Incident:
Oct 12, 10:48 MDT
Investigating -
Information Strategy and Services (ISS) is aware of and currently investigating a service disruption.
What service is affected: Call Center Software at School of Dental Medicine.
What is the issue: Users are unable to access the Call Center Software at School of Dental Medicine.
Who is impacted: Call Center users.
Workarounds (if any): No workaround at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:3095618
Oct 12, 10:12 MDT
What service is affected: Call Center Software at School of Dental Medicine.
What is the issue: Users are unable to access the Call Center Software at School of Dental Medicine.
Who is impacted: Call Center users.
Workarounds (if any): No workaround at this time.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:3095618
Oct 12, 10:12 MDT
Oct 11, 2026
No incidents reported.
Oct 10, 2026
Resolved -
Information Strategy and Services (ISS) has determined that service has been fully restored.
What service was affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services.
What is the resolution: The service was restored after the completion of the maintenance.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3095516
Oct 10, 14:15 MDT
What service was affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services.
What is the resolution: The service was restored after the completion of the maintenance.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: 3095516
Oct 10, 14:15 MDT
Monitoring -
Information Strategy and Services (ISS) has identified the cause of the service disruption.
What service is affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services.
What fix has been applied: Services were restored after the maintenance concluded.
ISS will continue to monitor the service for full stability and service restoration.
Incident:3095516
Oct 10, 10:04 MDT
What service is affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services.
What fix has been applied: Services were restored after the maintenance concluded.
ISS will continue to monitor the service for full stability and service restoration.
Incident:3095516
Oct 10, 10:04 MDT
Identified -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services are currently not available.
What is the issue: A portion of voicemail services are unavailable.
Who is impacted: Service has been restored to some users; however, others are still impacted and unable to use Cisco voicemail, call centers and voicemail menu systems.
Workarounds (if any): There is no workaround at this time. If you need to reach the ISS Service Desk after hours please email us at servicedesk@cuanschutz.edu.
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:3095516
Oct 10, 09:55 MDT
What service is affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services are currently not available.
What is the issue: A portion of voicemail services are unavailable.
Who is impacted: Service has been restored to some users; however, others are still impacted and unable to use Cisco voicemail, call centers and voicemail menu systems.
Workarounds (if any): There is no workaround at this time. If you need to reach the ISS Service Desk after hours please email us at servicedesk@cuanschutz.edu.
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:3095516
Oct 10, 09:55 MDT
Investigating -
Information Strategy and Services (ISS) is aware of and currently investigating a service disruption.
What service is affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services are currently not available.
What is the issue: Voicemail is unavailable due to scheduled maintenance.
Who is impacted: Anyone using Cisco voicemail, call centers and voicemail menu systems.
Workarounds (if any): There is no workaround at this time. If you need to reach the ISS Service Desk after hours please email us at servicedesk@cuanschutz.edu.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Oct 10, 08:49 MDT
What service is affected: Voicemail, call centers and voicemail menu systems for those using Cisco phone services are currently not available.
What is the issue: Voicemail is unavailable due to scheduled maintenance.
Who is impacted: Anyone using Cisco voicemail, call centers and voicemail menu systems.
Workarounds (if any): There is no workaround at this time. If you need to reach the ISS Service Desk after hours please email us at servicedesk@cuanschutz.edu.
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident:
Oct 10, 08:49 MDT
Oct 9, 2026
No incidents reported.
Oct 8, 2026
No incidents reported.
Oct 7, 2026
No incidents reported.
Oct 6, 2026
No incidents reported.
Oct 5, 2026
Resolved -
Information Strategy and Services (ISS) has determined that service has been fully restored.
What service was affected: EMS Room Scheduling via Outlook
What is the resolution: ISS made configuration changes to address the issue and restore services.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Oct 5, 08:32 MDT
What service was affected: EMS Room Scheduling via Outlook
What is the resolution: ISS made configuration changes to address the issue and restore services.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:
Oct 5, 08:32 MDT
Update -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: EMS room scheduling
What is the issue: ISS implemented changes to address the EMS/Outlook synching problem at 1:00 PM yesterday. Since that time, some EMS users are seeing normal synching behavior, but others are still seeing synching issues. Based on information from the vendor we believe that all synching issues should be resolved by 1:00 PM this afternoon, 24 hours after the fix was implemented.
Who is impacted: EMS users using Outlook
Workarounds (if any): A workaround has been identified for EMS events not syncing to Outlook. If your event does not sync to your Outlook calendar after making an EMS reservation, you can manually add it by following the steps in this article:
https://support.cuanschutz.edu/TDClient/277/Portal/KB/Article/20325/How-To-Manually-Add-an-EMS-Reservation-to-Your-Outlook-Calendar
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:
Oct 2, 14:30 MDT
What service is affected: EMS room scheduling
What is the issue: ISS implemented changes to address the EMS/Outlook synching problem at 1:00 PM yesterday. Since that time, some EMS users are seeing normal synching behavior, but others are still seeing synching issues. Based on information from the vendor we believe that all synching issues should be resolved by 1:00 PM this afternoon, 24 hours after the fix was implemented.
Who is impacted: EMS users using Outlook
Workarounds (if any): A workaround has been identified for EMS events not syncing to Outlook. If your event does not sync to your Outlook calendar after making an EMS reservation, you can manually add it by following the steps in this article:
https://support.cuanschutz.edu/TDClient/277/Portal/KB/Article/20325/How-To-Manually-Add-an-EMS-Reservation-to-Your-Outlook-Calendar
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:
Oct 2, 14:30 MDT
Update -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: EMS room scheduling
What is the issue: ISS implemented changes to address the EMS/Outlook synching problem at 1:00 PM yesterday. Since that time, some EMS users are seeing normal synching behavior, but others are still seeing synching issues. Based on information from the vendor we believe that all synching issues should be resolved by 1:00 PM this afternoon, 24 hours after the fix was implemented.
Who is impacted: EMS users using Outlook
Workarounds (if any): users can continue to use EMS Web App to reserve rooms online
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:
Oct 2, 10:22 MDT
What service is affected: EMS room scheduling
What is the issue: ISS implemented changes to address the EMS/Outlook synching problem at 1:00 PM yesterday. Since that time, some EMS users are seeing normal synching behavior, but others are still seeing synching issues. Based on information from the vendor we believe that all synching issues should be resolved by 1:00 PM this afternoon, 24 hours after the fix was implemented.
Who is impacted: EMS users using Outlook
Workarounds (if any): users can continue to use EMS Web App to reserve rooms online
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident:
Oct 2, 10:22 MDT
Identified -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: EMS Room Scheduling via Outlook
What is the issue: Degraded performance between EMS and Outlook Calendars. Users may still experience problems with reservations from EMS synching to Outlook. EMS web app room reservations are still functioning normally.
Who is impacted: People using Outlook to reserve rooms via EMS.
Workarounds (if any): None at this time
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Oct 1, 16:49 MDT
What service is affected: EMS Room Scheduling via Outlook
What is the issue: Degraded performance between EMS and Outlook Calendars. Users may still experience problems with reservations from EMS synching to Outlook. EMS web app room reservations are still functioning normally.
Who is impacted: People using Outlook to reserve rooms via EMS.
Workarounds (if any): None at this time
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Oct 1, 16:49 MDT
Investigating -
Information Strategy and Services (ISS) is aware of and currently investigating a service disruption.
What service is affected: EMS Room Scheduling via Outlook
What is the issue: Degraded performance between EMS and Outlook Calendars. Users may be unable to use the EMS Outlook plugin or synch reservations from EMS to Outlook. EMS web app room reservations are still functioning normally.
Who is impacted: People using Outlook to reserve rooms via EMS.
Workarounds (if any): None at this time
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Oct 1, 13:46 MDT
What service is affected: EMS Room Scheduling via Outlook
What is the issue: Degraded performance between EMS and Outlook Calendars. Users may be unable to use the EMS Outlook plugin or synch reservations from EMS to Outlook. EMS web app room reservations are still functioning normally.
Who is impacted: People using Outlook to reserve rooms via EMS.
Workarounds (if any): None at this time
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Oct 1, 13:46 MDT
Oct 4, 2026
No incidents reported.
Oct 3, 2026
No incidents reported.
Oct 2, 2026
Resolved -
Information Strategy and Services (ISS) has determined that service has been fully restored.
What service was affected: Teams Calling
What is the resolution: ISS has addressed a licensing and configuration problem to restore service.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:Teams Calling Service Interruption
Oct 2, 16:49 MDT
What service was affected: Teams Calling
What is the resolution: ISS has addressed a licensing and configuration problem to restore service.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident:Teams Calling Service Interruption
Oct 2, 16:49 MDT
Monitoring -
Information Strategy and Services (ISS) has identified the cause of the service disruption and implemented a fix to restore service.
What service is affected: Teams voice
What fix has been applied: ISS has addressed a licensing and configuration problem to restore service.
Workarounds (if any): N/A
ISS will continue to monitor the service for full stability and service restoration.
Incident: Teams Calling Service Interruption
Oct 2, 13:51 MDT
What service is affected: Teams voice
What fix has been applied: ISS has addressed a licensing and configuration problem to restore service.
Workarounds (if any): N/A
ISS will continue to monitor the service for full stability and service restoration.
Incident: Teams Calling Service Interruption
Oct 2, 13:51 MDT
Identified -
Information Strategy and Services (ISS) has identified the cause of the service disruption and is working on a resolution.
What service is affected: Teams calling
What is the issue: All off campus calling (including 911) through Teams is currently unavailable.
Who is impacted: Approximately 700 users
Workarounds (if any): None at this time
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident: Teams Calling Service Interruption
Oct 2, 12:35 MDT
What service is affected: Teams calling
What is the issue: All off campus calling (including 911) through Teams is currently unavailable.
Who is impacted: Approximately 700 users
Workarounds (if any): None at this time
Thank you for your patience while our team works on resolving this as quickly as possible.
Incident: Teams Calling Service Interruption
Oct 2, 12:35 MDT
Investigating -
Information Strategy and Services (ISS) is aware of and currently investigating a service disruption.
What service is affected: Teams voice
What is the issue: Some users have lost the ability to make Teams calls to off-campus phone numbers
Who is impacted: A subset of campus Teams users
Workarounds (if any): N/A
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: Teams Calling Service Interruption
Oct 2, 11:51 MDT
What service is affected: Teams voice
What is the issue: Some users have lost the ability to make Teams calls to off-campus phone numbers
Who is impacted: A subset of campus Teams users
Workarounds (if any): N/A
Thank you for your patience while our team works on identifying the cause and resolving it as quickly as possible.
Incident: Teams Calling Service Interruption
Oct 2, 11:51 MDT
Resolved -
Information Strategy and Services (ISS) has determined that service has been fully restored.
What service was affected: Cisco Unity Voicemail
What is the resolution: Delivery of voicemail to email was disrupted during the outage. Service has been restored and undelivered voicemail, as well as new voicemail is now being sent to email.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: Cisco Unity Voicemail Partial Outage
Oct 2, 13:30 MDT
What service was affected: Cisco Unity Voicemail
What is the resolution: Delivery of voicemail to email was disrupted during the outage. Service has been restored and undelivered voicemail, as well as new voicemail is now being sent to email.
If you are still experiencing service degradation after this resolution, please contact the Service Desk at 303-724-4357.
Incident: Cisco Unity Voicemail Partial Outage
Oct 2, 13:30 MDT
Oct 1, 2026
Resolved -
ISS determined that there was a problem with Microsoft license provisioning at 3:25 PM and implemented a fix to reinstate those licenses by 6:00 PM
Oct 1, 15:30 MDT
Oct 1, 15:30 MDT
Sep 30, 2026
No incidents reported.
Sep 29, 2026
No incidents reported.
Sep 28, 2026
No incidents reported.