All Systems Operational

About This Site

Welcome to the CU Denver | Anschutz Medical Campus Office of Information Technology (OIT) system status page. OIT will provide information about service interruptions here.

Authentication Services ? Operational
Email ? Operational
Canvas ? Operational
Network Services ? Operational
CU Anschutz Operational
CU Denver Operational
Telephone Services ? Operational
CU Anschutz Operational
CU Denver Operational
University Webpages ? Operational
CU Anschutz Operational
CU Denver Operational
Virtual Private Network (VPN) ? Operational
Zoom ? Operational
Other Systems and Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 8, 2022

No incidents reported today.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Centralized Storage System (Isilon) Upgrade and Planned Outage
Completed - The Isilon upgrade has been postponed and will need to be rescheduled for another time.
Aug 5, 17:10 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 MDT
Scheduled - OIT will be upgrading the centralized data storage system known as Isilon beginning 5 p.m. Friday, August 5, until 3 p.m., Saturday, August 6. This storage system provides shared network drives (such as the "H" drive).

If you don't need to use your computer during this maintenance window:
- Before the upgrade starts at 5 p.m. on 8/5, save your work and logoff or reboot your computer
- After the upgrade, login as you normally would

If you need to use your computer during this maintenance window:
- Before 5 p.m. on 8/5, copy all files you will need during the maintenance window from your network drives to your local computer or OneDrive. (Visit the OIT Microsoft OneDrive for Business webpage for information about using OneDrive.)
- After 3 p.m. on 8/6, reboot your computer to reestablish network connections and move all modified files back to the appropriate network drive(s)
Aug 5, 07:44 MDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
The OIT Service Center (Cherwell) is not able to send or receive email at this time.
Resolved - OIT has identified and applied a solution at 4:30 PM om 7-27-2022.
Jul 28, 09:20 MDT
Update - OIT continues to work with the vendor to find a solution to this issue.

The OIT ticketing system is unable to send or receive requests from oit-servicedesk@ucdenver.edu. Please submit help requests by calling (303-724-4357) or chatting (https://oitsupport.ucdenver.edu/) with the Service Desk. Customers are still able to submit requests via the OIT Service Center portal at https://servicecenter.oit.ucdenver.edu/CherwellPortal.
Jul 27, 08:05 MDT
Update - The OIT ticketing system is unable to send or receive requests from oit-servicedesk@ucdenver.edu. Please submit help requests by calling (303-724-4357) or chatting (https://oitsupport.ucdenver.edu/) with the Service Desk. Customers are still able to submit requests via the OIT Service Center portal at https://servicecenter.oit.ucdenver.edu/CherwellPortal.
Jul 26, 13:58 MDT
Update - We are continuing to investigate this issue.
Jul 26, 08:49 MDT
Investigating - MI 200066. We are working through this issue with our vendors and hope to restore full functionality as soon as possible. Users can still create, route and work tickets, but email is not working. If necessary to send communications options for reaching the Service Desk include calling at 303-724-4357 or chat at https://oitsupport.ucdenver.edu/
Jul 26, 08:41 MDT
Jul 27, 2022
Jul 26, 2022
Jul 25, 2022

No incidents reported.

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