Campus call centers are having an issue with call center software. Incoming calls to those call centers may have connectivity issues.

Incident Report for CU Anschutz OIT | CU Denver OIT

Resolved

Campus call center issue is now resolved.

Posted Jan 30, 2024 - 08:55 MST

Update

Call centers continue to experience intermittent issues with call center software. OIT continues to investigate.

Posted Jan 29, 2024 - 16:26 MST

Update

We are continuing to investigate this issue.

Posted Jan 29, 2024 - 16:25 MST

Investigating

OIT is investigating the issue.

Posted Jan 29, 2024 - 08:38 MST

This incident affected: Telephone Services (CU Anschutz, CU Denver).