A solution has been implemented which has restored access to Panopto videos in Canvas. ISS will continue to monitor the results.
Posted May 09, 2026 - 07:47 MDT
Update
Panopto videos are not displaying in Canvas at this time. As a work around, students and faculty can access Panopto videos directly by going to https://ucdenver.hosted.panopto.com/. Technical staff have identified the problem and are working on implementing a solution. Updates will be provided.
Posted May 09, 2026 - 07:25 MDT
Update
Canvas access has been restored for our users, but the service reliability remains uncertain. Due to recent events, Canvas has had intermittent outages which are at the discretion of the vendor and may occur during a final exam. Faculty and staff may continue to use Canvas, but we strongly advise faculty and students prepare a contingency plan for turning in assignments and final exams in the event Canvas access becomes unavailable again.
Instructure, the company that owns Canvas, has provided an FAQ about the incident, which may not answer all your questions. We will share more information if it becomes available.
As a precaution, all users will be logged out at 9:00 p.m. on Friday, May 8th. If you are logged into Canvas at this time, you will be prompted to log back in.
Posted May 08, 2026 - 10:37 MDT
Monitoring
Canvas access has been restored for our users, but the service reliability remains uncertain. Due to recent events, Canvas has had intermittent outages which are at the discretion of the vendor and may occur during a final exam. Faculty and staff may continue to use Canvas, but we strongly advise faculty and students prepare a contingency plan for turning in assignments and final exams in the event Canvas access becomes unavailable again.
Instructure, the company that owns Canvas, has provided an FAQ about the incident, which may not answer all your questions. We will share more information if it becomes available.
As a precaution, all users will be logged out at 9:00 p.m. on Friday, May 8th. If you are logged into Canvas at this time, you will be prompted to log back in.
Posted May 08, 2026 - 10:30 MDT
Update
CU is working with the vendor to investigate and resolve the issue. CU does not control the platform and cannot provide a timeline for resolution. This incident is impacting Canvas instances globally and is part of the larger data breach reported on Monday. We will continue to monitor the situation and will provide updates when new information is available. Ticket 3062988.
Posted May 07, 2026 - 15:55 MDT
Investigating
Canvas is experiencing a global outage and all users are unable to access Canvas. Updates will be provided once they are available.